Seeking an Executive Director for a beautiful non-profit Continuing Care Retirement Community located greater Baltimore. The campus caters to Independent Living, Assisted Living and Skilled Nursing residents. They offer terrific amenities and state-of-the-art programs and services. They are known for their commitment to quality, forward thinking, tremendous reputation, dedication to their employees and strong MISSION.

JOB SUMMARY
The Executive Director is responsible for the operations and accountable for operating outcomes of an assigned owned/managed community to ensure regulatory compliance, profitability, achievement of system goals, measurement metrics, satisfaction, quality, experience, and assure the mission and values  are maintained.

KEY RESULT AREAS/ESSENTIAL FUNCTIONS OF THE JOB

Accountable for the operations of assigned owned/managed community to ensure sustainability, regulatory compliance, profitability, high levels of satisfaction of residents, families and associates which align with the mission and values.
1. Conducts and reviews findings from internal operational audits and reports, identifies potential problems and as necessary, develops and implements operational improvement plans.
2. Accountable for assigned community’s operational outcomes, regulatory compliance, financial performance, compliance with standards and integration of initiatives, goals, programs and actions plans.
3. Completes Monthly Operations Summaries (MOS) and any assigned Performance Enhancement Plans (PEP), participates in all Community Operations Team (COT) meetings and follows operational processes as outlined to ensure performance measures are achieved.
4. Reviews and ensures prompt resolution of complaints submitted to the regulatory agencies and  Support Center.

1. Recruits, screens and hires qualified associates for vacant positions at assigned communities and adheres to affirmative action requirements and hiring practices.
2. Establishes and communicates job responsibilities and performance expectations to assigned community associates to achieve mutual understanding and accountability of desired results.
3. Assesses associate performance through formal reviews; provides professional and constructive feedback on an ongoing basis to achieve desired results.
4. Identifies and provides training and development opportunities for assigned associates and coaches associates that are participating in a succession development plan.
5. Establishes and maintains positive associate relations to position the community as the employer of choice within the community.
6. Works with the Vice President, Operations in the development of the operations tactical plans and executes strategic direction to support the achievement of the long-term goals of the community.
7. Actively improves community culture and ensures the experience for all residents and associates.
8. Development and implementation of budget for assigned community to ensure the achievement of sustainability and profitability goals.
9. Responsible for community achievement to improve or enhance census and revenue sources, and effectively manage labor and expenses to meet budgeted outcomes.
10. Presents final budgets to assigned boards and Support Center for approval and follows all established labor, capital, grant and staffing approval processes.
11. Responsible for the appearance and maintenance of the community and its operating systems to assure the safety and comfort of the residents and desirable image within the community

Mission and Core Values into the day-to-day activities of the company.

1. Promotes the Mission, Core Values, maximum morale, productivity, and efficiency by creating an environment supporting accountability and results.
2. Demonstrates regard for dignity and respect for others as outlined in the philosophy of the organization.
3. Ensures Mission and Values survey outcomes align with system goals.
4. Promotes and contributes positively to departmental and organizational relationships.
5. Active in the local community to establish and maintain positive external relationships with families and referral sources to promote the community as an integral, respected component within the community.

QUALIFICATIONS REQUIRED

• Bachelor’s Degree in business, marketing, health care administration, or a related field
• Ability to actively relate to the staff, board & community
• Strong leadership, human relations & communication skills required
• 3+ years experience as an Executive Director running a Continuing Care Retirement Community

• This will be a strong 6 Figure Salary plus bonus commensurate with experience and qualifications
• Outstanding Benefits Package- Health/Dental/Vision Plans-low premium and deductibles, 401K with robust company contribution, Life Insurance, 5 weeks PTO to include sick time, LTC Insurance and Long-term disability
• Relocation Assistance